Client Testimonials

Amazing and caring team. Always answered any question we had. Any obstacle we encountered they found a way through. There is nothing CLS Team can not do. They get the job done no matter how hard it may be. Thanks to them we have our first home and are very thankful!! Raul Damian, Huntington Beach
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Tony and Marlena made the entire loan process smooth and stress free and kept me well informed along the way. I am extremely happy with the level of service and support i received and will certainly recommend CLS to friends and family. Thank you Tony and Marlena! Steve Sanchez-Villa, Long Beach
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Amazing customer service and the quickest Escrow EVER! Just what our family needed, especially after living in a 1 bedroom for months! LOL We felt very important and all of the staff at CLS were VERY helpful throughout our entire journey! Thank you! Lysa Korkis, Long Beach
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The team at ClS did great work in helping with my loan process.They kept me very informed on all the steps and paperwork that need to get done. Thanks to Wendee & Tony and a big thanks to Marlena for staying on top of my paperwork and help me with the process. Craig Garcia, Lakewood
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The entire CLS team are rock stars! Being first time buyers my girlfriend and I were in the dark about the financial side of buying a home, but the CLS team gave us all the information to educate ourselves. Anytime we had a question they were lightning fast to answer and help us with any part of the process we needed guidance on. They work around the clock to make your dreams come true. A++++++. Miller Bailey, Long Beach
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Tony and Marlena made the process of buying our first home wonderful. Both were easy to get a hold of and prompt to reply to all the questions we had during the process. Tony took time to explain the various options thoroughly so that I could make the best decisions for my wife and I. Kyle Smith, Buena Park
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Your staff and team is very helpful and represent you with excellence... Elizabeth Wachtel is amazing! Joshua Chavez, Long Beach
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We worked with CLS during our first home purchase 5 years ago and had a wonderful experience. They were always available to answer questions and helped us understand every step of the process along the way. Because of this personal attention, we decided to work with them to refinance our home. Our experience the second time around was just as pleasant as the first time. CLS staff went out of their way to make sure we understood our options and talked each loan option through with us. We really felt like they cared about our best interests throughout the process. Adam Crawford, Lakewood
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My husband and I thank you all for everything, without the team we wouldn't be moving into our first home! Everyone was pleasant and very helpful when I had questions. Nallely Aparicio, Garden Grove
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I was very pleased with my service that I received from CLS. They worked very hard to get the perfect loan for me so that I could purchase a home for my granddaughter and myself. They were very helpful and always available for questions along the way which made my experience a very good one. They make you feel that they really care about your needs. We are very happy with our new home thanks to Wendee close and Marlena McElroy. Sandra Daley, Bellflower

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CLS was very clear since the beginning about the options I had and it made one of my goals come true by buying a property. The closing costs disclosed in escrow were clearly stated and I did not have any surprise at the closing date. Liliana Ramirez Benavides, Gardena

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It was an absolute pleasure doing business with CLS. It was quick, painless and everyone was superb with their diligence, keeping in touch with updates and my loan progress. They have a fantastic team, especially Alana, who was available to me night and day for my questions. She didn't miss a beat. Thanks to everyone behind the scenes also, I know it was a team effort. I have had many loans over the years, but, my experience with CLS Financial has been unforgettable and their customer service is second to NONE. Dean Sears, Buena Park

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Marlena and Tony were awesome to work with. Marlena has impeccable response time and was very patient with explaining things to me and helping rectify mistakes I made during the approval process. We couldn't be happier with the service we've received and it's been AWESOME working with the CLS team. Misty and Tanisha Stills, Long Beach

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Our experience with CLS Financial has been amazing, professional, helpful and the most pleasant staff. We feel blessed to have had a wonderful team assist us in buying our first home!! Cary and Anissa Bell, Long Beach

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Marlena was on the ball throughout the process; very responsive and helpful! Emerson Dodge, Long Beach

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Wendee and Elizabeth were awesome! Elizabeth turned out to be my personal contact and was great about answering all of my questions and setting me up with a payment and down payment that I would be most comfortable with - B'anka Holmes, Lakewood

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The team at CLS financial proved to be very knowledgeable and organized. They made themselves available for questions or needs. CLS was always one step ahead, ensuring that the entire process was smooth and efficient. I am thankful for their efforts and assistance. Maria Campi, Long Beach, Ca

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"I have financed my home on 3 separate occasions and I cannot say enough about her company's superb service, follow-thru & timeliness.
Wendee and her team are a real pleasure to do business with. They are pro-active, maintain a high sense of urgency, make you feel as though you were their very best customer and deliver on every promise & commitment. You are in most capable hands with a dependable & creative professional group. I recommend their services highly.
M. J. Squadrille"


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I TRULY cannot thank you enough. Your professionalism, insight, prowess and overall "service" (I put this quotations as you have gone SO above and beyond) has blown me away on every level since this process for me began. It inspires me to see business people conducting with such integrity and passion for clients, seeing every detail through. My deepest gratitude to you all. THANK YOU!! - Iris Navarrette Anaheim, Ca
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I just wanted to thank you and let you know how appreciative I am for helping my family and I out with the refinancing of our mortgage. Your team should be commended for their diligence, customer service and professionalism throughout the process. I will definitely recommend any family and friends towards you. Thanks again, Juan Garcia, Ontario, Ca
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The CLS Financial team has been extremely professional, my wife and I felt as if we had complete attention throughout the entire home buying process. Even when one of the banks was acting unprofessional, CLS went to bat for us and did everything in their power to hold the bank accountable.  Tony, the owner, stays abreast of the entire process and does not simply hand over the work to a low level employee.  Liz our loan coordinator was wonderful and knew the process inside and out.  A truly great experience working with this team. - Josh and Sara Hickman, Long Beach 01/2013

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This was a great experience. Phone calls + emails were returned immediately and the staff was friendly, kind, and professional.  We will definitely rec. you to friends and family. Thank you for finding us a great loan! - Melissa and Dean Calvano, Trabuco Canyon

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Charlie and I would like to thank both of you and the rest of the team over at CLS for making this experience such an easy one and for being there for us every step of the way. You guys have made our dream of home ownership a reality and we will forever be grateful. This is such an important event in our life and we are both glad we had such an amazing team of people to help us.  - Charlie Loffler and Sarah Kennedy, Garden Grove

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From start to finish, our experience with CLS was outstanding.  You are professional, efficient, available, and patient every step of the way. We have already told all of our friends and family about the excellent service you provided and hope that they will also have the chance to work with you! Thank you so much for all of your extra efforts, late nights, and advocacy on our behalf. You guys are the best! - Sam and Esther Kim, Long Beach

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CLS Financial delivered on every promise and all the staff were friendly, helpful, and an overall pleasure to work with.  Most importantly, CLS found ways to work through very challenging situations and always had back up plans lined up to anticipate all kinks.  I would refer friends and family without hesitation in the future.  - Alexander Jochai, Huntington Beach 

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CLS was absolutely wonderful to work with. I was a first-time homebuyer and CLS was very patient and understanding of my many questions. CLS was very responsive and made my first time homebuying experience a pleasure and made me feel at ease. Thank you Marlena for all your help. Diana Martin, Huntington Beach

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Seriously the best follow through explanation of services, and working with me on my time schedule. I cannot thank CLS, Marlena, Wendee and staff enough. CLS = Savings! Susan Clothier, Long Beach



 

I want to thank all of you for your help and guidance through all of this process. I can't say enough great things about Marlena, Ashley and Wendee. As a matter of fact your whole staff has been great. You all have made a confusing and tedious time, a fun experience. Thank you all again. Glen R. Smith, Norwalk



 


We are glad we went with CLS Financial Services. They provided us with valuable information and such great options. The time frames were incredibly fast for a short sale. Overall, we are really happy with the service and experience. -  Alvin Ramali, Cypress



 

Wendee and Liz were AMAZING to work with. We had very little knowledge on the loan process but they took their time to explain it to us. Communication was quite easy and every phone call / email was promptly answered. Wendee made it a point to meet with us to determine our needs and met with us again to discuss our loan in person. We got daily updates on the status of our loan and all the terms were disclosed from the very beginning. Both ladies were extremely accommodating honest and patient. It was a pleasure working with them and they definitely are loan specialists.  - Thi & Kelly Huynh, Garden Grove


 

Kirk and I wanted to reach out to you and your team and let you know how much we appreciated your effort this week in helping us with the bid on the house on 3rd street.  Although the sellers ultimately decided to go with someone else, you guys really went above and beyond in putting in the time (including well after normal working hours) and we thought you all should know how appreciated your efforts were. - Del and Kirk




 

Working with CLS was a pleasure. Extremely professional and organized. They made the whole process very easy for me and easy to understand. I love that CLS works with Kathy Ladd's office and their styles are very similar. Attention to detail and a personal touch doesn't make you feel like you're just another number, but actually a valued client. - Sherry Tran, Anaheim



 
 
Thank you Tony and Marlena! CLS Financial Services customer care is unmatched. I am so pleased with how smoothly our refinance went through. You were so helpful and attentive with our questions. I will highly recommend you to anyone I know that is planning to buy or refinance their home! - Kelly Mushaney, Norco




 

As a first time home buyer CLS and Elizabeth has made this experience so understandable and a pleasure. We couldn't have asked for a better loan coordinator and finance company to help us throughout this memorable experience. Definitely thankful for Elizabeth and CLS! - Andrew Acosta and Kelly Lam, Norwalk



 
"My wife and I had difficulty finding a lender because of my wife's limited employment history. After several tries with different lenders. Only the CLS Team found and sealed the deal. We are impressed with the detail of work they provided from Loan Pre-Approval all the way to fund closing. We highly recommend their steller service! Thank youfor you great work!" - Ryan and Millicent Rieger,



"This was our first home buying experience and we had heard a lot of horror stories over the years about what to expect with the loan process. Long delays, complicated forms, mystery charges showing up last minute, hard to get a hold of when you need them etc.....We were prepared for the worst. Fortunately, our opinion changed from the first day me and my wife walked into CLS and saw our names on the greeting board. CLS employees were very friendly, professional and easy to speak with. They showed great patience explaining over and over again some of the terminology and charges we should expect and had us prepared for every challenge we encountered. Always available, we closed on time, there were no surprises at the end and I could not have been happier with our experience. Thanks for all your hard work CLS....." - Ryan Rackleff, Buena Park, CA


"As a first time home buyer all I knew is this was a major event in my life. I am sure I had the deer in the headlight look at the first meeting. The CLS team made the process clear. I was educated along the way. I really appreciated the check list of documents I needed to get qualified. Once qualified, I chose my home. I am grateful for the check list of items that needed to be done to complete the purchase. This check list aided in knowing where I was in the process and extremely vital in assuring I knew what was going on. The check list also guaranteed I did not have any sleepless nights along the way in this journey. The CLS team members are top quality experts at getting the loan processed.  I am now an owner of my first home.  I feel very bless in having the CLS team by my side through this journey. Buying a house is a major life event. CLS is the ONLY team I would want by my side." Sharidan Railsback, Long Beach, CA


"CLS did an excellent job explaining the "removing of loan contingency" procedure and what needs to happen/take place during the first 17 days of escrow!!  We appreciate making/taking the time to thoroughly explain/clarify questions/concerns--and we've had a lot of them!!
CLS has a reputation of great costumer services and of being "very efficient" and thorough!!  We're learning that part of the reason for this is because of the dedicated and professional CLS staff!!  Thank you for being so approachable and professional--most of all, thank you for answering our questions like it was the first time you've heard it (with patience and understanding)!!" - Narin Khy-Ly, Lakewood, CA



" I am very happy with CLS on my refinance and I would strongly recommend them to everybody." - Huyen Tran Nguyen, Lake Forest, CA
 
"CLS Financial has done it again! we have juse succesfully closed our 2nd refi with the CLS Team with the utmost professionalism and it was competitive interest rates. We couldnt be more pleased!" - Ann Bergen, Ladera Ranch, CA



"Once I was referred to CLS, the financial aspect of my home purchase was no longer a concern. Gone are the days of making numerous copies of your docs so when they lose them you can re-send them. They made the gathering of info easy and painless. I would definitely reccomend CLS to anyone!" - Devri and Eric Engler, Fallbrook,CA


"Pretty and I would like to extend our most sincere appreciation to you and all the people in your team who worked diligently to get us this loan. I could not have expected anything more out of you. The service was exceptional.We will return in a few years when we are ready to buy a new and bigger place and I will definitely recommend you to any of my friends, family or colleagues who are looking to buy a new home." -Dane Francis and Pretty Dane, Santa Fe Springs, CA


"Very Professional & THorough. A pleasure to work with. I wouldn't hesitate to recommend CLS to a fried." -Arnie and Lynda Fine, Los Alamitos, CA

"My husband and I were extremely grateful for hte help and support we received at CLS Financial while obtaining our home loan. We were so impressed by the knowledge and skill level of those in the company and amazed by the level of kindness we were met with during every interation with their team members. They took great care to guide us, educate us, answer all of our questions, and make us feel very comfortable during what can be quite a daunting time. The professionalism, availabillity and genuine compassion of the staff were exceptional, and I would highly recommend this a gency to anyone in need of their services - Carrie and Scott Schreiner, Lakewood, CA


"We were very happy with the level of professionalism, friendliness and patience that you showed us. We always felt that you were looking out for our best interest and making sure we knew and understood what was going on. We worked mainly with Tony and felt he was always available for all of our questions and concerns. We would definitely use you again! Thank you for your hard work. - Dennis and Gayle Ingram, Seal beach, CA

"We recieved personalized service from all of the staff at CLS Financial Services. The staff updated us every step of the way. They were all truly a pleasure to work with." - Monica and Ricky Becerrill, Long Beach, CA


"The CLS team has been very helpful in advising and guiding us through the process of buying our home. We want to thank you for all the help. It was nice to have people to support you through this process. More power to you all =)" - Floyd and Jennifer Espinosa, Long Beach, CA
 

"Wendee and Elizabeth were great! Our loan was not the easiest and they were able to get us the perfect loan at an amazing rate. We even got a loan credit! We also had a lot of questions along the way and they took their time to make sure we understood everything, every step of the way. I highly recommend CLS Financial for anyone who needs a home loan. - Marsha Conner Placentia, CA



"Our experience with CLS was excellent. They were very friendly, helpful and most importantly very patient. I would definitely recomment them to my friends and family! Thank you CLS Financial for all of your help. - John and Debbie Ayala, Cypress, CA



"Everyone at CLS made my first home purchase a great experience! I was always very informed and kept up to date. Elizabeth and Wendee always went above and beyond for me! Thank you so much!" - Megan Conway, Long Beach, CA




"I just want to say thanks again for all your hard work and diligence. Rod and I are so happy we chose CLS for our Mortgage Loan. You and Alicia took such good care of us. I can't thank you enough! I hope we never have to go through that again but if we do we definitly know where to turn. Thanks for everything! XO" - Lisa Gray, Buena Park, CA




"The CLS Financial Team made the refinance process of my home a Breeze! They offered me solutions and options to sute my objectives, no pressure, very support orientated and kept me informed every step of the way. I highly recommend CLS Financial Services! - Michael Squadrille, Los Alamitos, CA



"Everyone at CLS Financial Services was professional and a joy to work with on my refinance. From my first phone call to closing, all of my questions were answered, calls promptly returned, and requests granted. They made the whole process understandable and as easy as possible for me. I would definitely recommend them to anyone in the market for home financing." - Susan Glaudel, Folsom, CA



"The decision to use you as our loan coordinators was the best decision we made in this whole process. Thank you for everything!  We plan to use you for any future loan applications and will refer any of our friends and family to you if they are seeking a loan." - Michael Physick, Cypress, CA



"The whole process couldn't have gone better, Wendee and her team were very helpful every step of the way. It felt like we were always a top priority for them. They were always checking in with us and responding quickly to our needs." - Amy Hury, Fontana, CA



"Very Professional and thorough. A pleasure to work with. I wouldn't hesitate to recommend CLS to a friend." - Arnold Fine, Los Alamitos, CA



"First off let me say that I’m happy, delighted and extremely grateful for all you guys have done. Thanks for all your hard work, daily encouragements and for making this all possible. We can’t convey how happy and relieved we are to finally get to move into our new home and prepare for all that home owning brings into our lives. What a great Christmas gift indeed, and we will definitely enjoy it for years to come. Merry Christmas to all of you. I can honestly say, I whole heartedly will recommend your service. I’ll be sure to pass your numbers along." - Cornelius Gabriel, Carson, CA



"Thanks for being a big part of such an exciting year! Merry Xmas and here's to an amazing 2011!" - Alex Paz and Dominic Green, Long Beach, CA



"I just wanted to drop you a note and thank you for your assistance during this process. From our first meeting I was impressed with your office and felt comfortable giving you my business. I will highly recommend CLS to my coworkers and do my best to send business your way. Thanks again and take care." - Mike Ortiz, Long Beach, CA



"Thank you so much for making this happen for me! I could not imagine a better group to work with. Your persistence really stood out to me and I can't thank you enough for going to extra yard when there was a time crunch or a close call. You have a great team there and I look forward to working with you again =) Thanks CLS!" - Kristen Crenshaw, Seal Beach, CA



"I wanted to take a few moments and give a recommendation to the CLS financial team.  The experience was one of the best I have ever had.  They were extremely professional and the staff was always available to answer my clients questions.  I can confidently say this was one of my smoothest transactions and my client and myself are extremely satisfied."- Lisa Dorsey - Keller Williams, Del Mar



"Wendee and Alicia bent over backwards to make my refi happen as quickly and efficiently as possible. Their communication throughout the whole process was impressive as was their ability to explain things in simple terms. Working with CLS was one of the best experiences I've had in dealing with hom loans." - Christine Rielly, Playa Del Ray, CA

 

"Working with CLS Financial Services was the most pleasant experience. Every member of the staff was helpful and thoughtful. I have never worked with such an organized group of individuals who listened, and were attentive to my loan needs. I have finally found loan specialists for life. I would recommend CLS Financial to any individual who can benefit from the services provided." - Shentae Hilbert, Long Beach, CA 



"My wife and I appreciate all the hard work and dedication that the entire CLS Financial Services Team did to close our loan. We want to especially thank the entire team for working closely with us to get the job completed. CLS Financial, thank you for everything you've done." - Darrell Watts and Stacey Brown Long Beach, CA



"Thank you so much for all your help throughout this process. You and your team made this a truly pain- and anxiety- free experience. I will certainly not hesitate to recommend your services to any friends or acquaintances." - Fred Poling Long Beach, CA



"Thank you for all of your hard work and dedication to our home loan! We appreciate all of your guidance throughout the entire process! We honestly couldnt have done itt without you! Thank you, Thank you, Thank you!!! <3" - Nate and Hayley White, Bellflower, CA



"CLS works hard for you. They are always available to answer questions and they hold your hand during the whole home buying experience. Thank you CLS!" - Tasha VanDixhorn, Whittier, CA



"I had been telling Elizabeth how great you guys all were and you definitely impressed the heck out of her yesterday. I am so glad she felt the same way I did when you handled my loan.  I am glad you guys are helping her make her dream come true as you did mine. - Alice Grazziani, Lakewood, CA



"We were extremely fortunate to have been referred to Tony and Wendee. They took the time to address our concerns, provided thorough explanations to our questions, and went above and beyond to assist us when things got complicated. They held our hands through the entire process, never making us feel silly for asking questions and supplied us with a team of resources that insured that our experience was the best possible. Definitely a five star team.
-Kelly Kopp and Charles Buschmann, Lakewood, CA



"Being a first time home buyer can be a scary experience becuase the process is so overwhelming and it is hard to find someone to trust with you money and future, but with the help of the CLS Financial team, buying our first home was a great experience. The CLS Finanical team is experienced, trustworthy, and hard working to make sure we got the perfect loan for us, and most importantly, a loan that we were comfortable with. We were amazed at their rapid response time and determination everyone has at CLS Financial. We love our new home and it would not have been possible with out the CLS Financial Team. Thank you CLS Financial for making our homeownership dream a reality! - Nicolette and Robert, Los Angeles, CA


The CLS team  treated me as if I was the most important person to them.  They took very good care of all of my needs and questions.  I thank CLS from the bottom of my heart for getting me in my home - Kathleen Hitchcock, Lakewood, CA


I don't know if thank you is enough to express my gratitude to all of you guys for helping me and my family get a house and a great loan program. I'm so excited I can't wait to move in. Now, I can plan to schedule my family to come here in the great country of ours and forever be with them.  I love you guys for all the best gifts you've given us. - Larry Santos & Family, Los Angeles, CA


I feel extremely luck to have hooked up with CLS for my home purchase and will gladly recommend CLS for their outstanding service. I was especially impressed by the speedy responses to all my questions and the friendly, helpful tone of every conversation; either by phone or email  As a first time home buyer, I now have the healthy appreciation for the difference CLS made and can't imagine going through it again with any other broker. First rate, all the way!  My phone number and email will remain the same, so please keep in touch, 
 - Curt Norris, Long Beach, CA


Dearest Wendee and Staff,   We want to thank you from the bottom of our hearts for all the hard work that each of you put into making our loan work. We look forward to continuing to work with you and your staff in the near future. Thanks a bunch! - Frank and Rosa Sharpe,  Anaheim, CA


I wanted to just say thank you for all of your help over the last couple of weeks. All of you made the process so easy and harmless, and I really appreciate that. All of you were so professional, polite and great with follow up and you don't find a lot of that these days. Thank you again for everything. - Tanya Odom;  Los Angeles, CA 


 
Thanks for all of your help! Was a long process but worth it. You were very diligent and committed and I appreciate your efforts! - Casey and Helene Kanel, Long Beach, CA
 

 
Kanako and I want to thank you so much for all your help with our home buying experience. We were so intimidated by the process in the beginning, but you were so helpful and explained everything great so we could understand it all. You guys have great team and I will recommend you to anyone I know purchasing a home. Our phone number will probably not chance in case you need to contact us. Thanks again and take care! - Marcus and Kanako Saito, Long Beach, CA


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